Highland Frost Breeze Diffuser - Highland Frost Spray Diffuser – Christmas Edition 3.0oz - Blue / Silver
Smart shopping, flawless delivery
We're with you from selection to unboxing: total transparency, absolute care.
frequently asked questions
Is shipping free?
Shipping is paid according to location within Panama.
Costs are shown at checkout.
In beach areas (Chame, Coronado, San Carlos, etc.)
shipping is US$180. Altos del María and hard-to-reach areas:
US$250. You can pick up at our logistics center
(Costa del Este Industrial Park) at no additional
transportation cost.
When will I receive my purchase?
Deliveries: Monday to Friday 8:30 am to 3:30 pm | Saturdays 8:30 am to 11:00 am
Orders placed on Sundays will be processed on the next business day.
Deliveries in Panama City are subject to availability.
At the time of billing, please confirm parking availability (if a truck is needed).
If you are not ready on the scheduled day, a B/. 50 re-delivery fee will be charged.
Can I exchange or return my purchase?
Returns are only accepted within the warranty period
(6 months for furniture, 3 months for faux leather/accessories)
for verifiable manufacturing defects.
For change of mind or other approved exceptional reasons,
a fee of B/. 50 for inspection + 15% of the total invoice
for administrative expenses will be charged.
Report any visible damage upon delivery within 1 hour
to atencion@lifeplus.com.pa or +507 6318-8454 (WhatsApp).
Returns do not apply to Black Friday,
outlet, or display purchases, except for warranty issues.
What does the warranty include?
Covers verifiable manufacturing defects:
- Furniture: 6 months from invoicing
- Faux leather/accessories: 3 months from invoicing
Our team will contact you within 48 hours to validate the case.
Resolution: repair, parts replacement, full replacement, or refund
(depending on evaluation).
Does NOT cover: sun damage (indoor/outdoor), cleaning with non-recommended chemicals, impacts, water, heat, normal wear and tear, or outdoor furniture.
Requires: legible original invoice, fully paid, in the name of the owner.
What is the assembly cost?
From US$30 per invoice (or according to current rate).
If you pick up at our logistics center and request assembly,
this cost also applies.
Can I store my purchase if I can't receive it now?
Yes. Your merchandise will be stored for up to 15 days from the invoice date at no additional cost. After this period, a 10% monthly charge of the total amount will be applied for storage and custody, payable before dispatch.
How do I report a problem with my order?
Contact us via WhatsApp: +507 6318-8454
Or by email: atencion@lifeplus.com.pa
Hours: Monday to Friday 8:00 am to 3:30 pm | Saturdays 8:00 am to 11:30 am
For visible damage: report within 1 hour of delivery
for case assignment. The product must be shipped within a maximum of
3 business days according to instructions from the department.